So you know how after Waywire was sold (after previous owner Cory Booker became a senator) and then immediately gutted the site with no warning whatsoever causing me to go into a total meltdown / breakdown / freak-out / cry-fest?
But THEN the magical, special, fabulous, beautiful, amazing geniuses on Cory Booker’s team recovered(!) the most precious video I’ve ever had?
Well, now Waywire’s annoying me even more (as if that’s possible). (Hey man, I’ve mentioned being cranky this week. If I’m cranky, I might as well go all out and just be cranky here too, right?)
So, Waywire sends this email to all of its previous people. Part of it reads:
“So, please log in again:
[link to the website where really none of us should even go anymore because this is all preposterous – yeah, I said it]
(*you’ll need to create a new user name and password, just to update the database)”
Did you read that last part? – “You’ll need to create a new user name and password”
Yep, they tell you to log in and if you try, it helps you set up a whole new account. There has been literally no, “Oh, sorry we completely eviscerated all of your channels and videos with no warning whatsoever(!) Hope you’re all cool with that.”
Nope. Just, “Hey, there’ve been some changes at Waywire.” blah blah blah – hyping it, trying to make it sound exciting.
I mean, really, I got my video back. So I can’t be all that mad. However, I’m just a little mad that they don’t even care about their users at all! What kind of struggling company treats people this way? Certainly not one I’d ever use… and I’d love to hear what their retention rate is of people who actually go create entirely new accounts now that all their videos are done.
p.s. I did write this while I was still cranky. I’ve slept. I’ve ran. I’m no longer in a cranky mood, but I’ve gotta admit, even from a non-cranky perspective I’d say this post is justified because this whole thing is preposterous, right?!